Remote is the service Freedom uses to onboard and pay international contractors. Connecting creates your company in Remote, where you onboard contractors and review and pay their invoices. You connect once from Integrations. If your company already has a Remote account that isn't linked to Freedom, the form says so. Contact support to link it.
Go to Integrations under Settings in the sidebar and click the Remote card.
On the Connect Remote form, check the details that are already filled in from your company, then complete the rest. You need a Company name, Account owner name, Account owner email, Country, Currency, and a Tax number or a Registration number. Phone and Company address are optional.
Read Remote's Terms of Service, then check the box to accept them on behalf of your company.
Click Connect Remote.
What to enter:
Country: your company's country, as a 3-letter code such as USA, GBR, or MEX.
Currency: the currency you want Remote to use for invoices and converted amounts, such as USD. Pick it from the list.
Tax number or Registration number: enter one. You don't need both. A tax number is an identifier such as an EIN. A registration number is your business registration number, such as a state filing or incorporation number.
Note: When the connection succeeds, you return to Integrations and the Remote card shows as connected. International also appears under Pay in the sidebar, where you can find your international contractors. The connected card has a "Manage on Remote" button that opens your Remote dashboard in a new tab.
If the form shows an error, fix the field it highlights and click Connect Remote again. Remote may not accept a detail, such as a tax number or a country it doesn't support. If the message says a Remote company with your tax or registration number already exists but isn't linked to your account, try your other number (you only need one) or contact support to link the existing Remote company to your account. Only enter numbers that belong to your company. If the form says "Too many attempts right now", wait a minute and try again.
Disconnect Remote
Go to Integrations under Settings in the sidebar.
On the connected Remote card, click Disconnect.
In the "Disconnect Remote?" window, click Disconnect to confirm.
Disconnecting removes the link between Freedom and your Remote company. Your Remote company and its contractors aren't deleted, and you can reconnect at any time. While Remote is disconnected, International leaves the Pay menu, so your international contractors don't show in Freedom. Reconnecting links the same Remote company again. If you need Freedom linked to a different Remote account, contact support.
Reconnect Remote
Go to Integrations under Settings in the sidebar.
On the Remote card, click Reconnect. Freedom links your existing Remote company again, with no form to fill in. Your contractors, contracts, and invoices are still there.
Note: If Freedom finds no existing Remote company to reconnect, click the Remote card again and fill in the Connect Remote form.